We constantly develop innovative solutions to offer quality medical linen services to better serve you
As the nation’s largest healthcare linen provider, Angelica provides quality services to hospitals, clinics, and long-term care facilities. Angelica stands out among other medical linen service providers because of our extensive experience coupled with our advanced and innovative products and services. Angelica is dedicated to finding linen solutions and services which fit your particular facility’s requirements. Allow us to do the work for you to ensure the most efficient and cost-effective linen management program.
In addition to rental linen and laundry processing services, we provide the following:
AngelTrak™ – Linen Management Solutions
Angelica ensures that your medical linen service is optimized and efficient by providing quality linen management solutions such as:
- Linen utilization survey
- Product mix assessment
- Product usage assessment
- Continuous inventory checks
- AngelClean™ – Our Disinfected Linen Process
- Monitoring utilization and inventory
- Managing and minimizing loss
- 24/7 customer support from a dedicated Customer Relationship Manager and Customer Care Center
Customer Relationship Manager (CRM)
Angelica places a high value on its relationship with customers. With that goal in mind, the Customer Relationship Manager (CRM) strives to deliver the highest standard of customer service to its assigned customer base. CRMs act as the liaison between customers and their local Service Center’s operations, sales and administration teams to ensure 100% fill rates, premium quality products and customer satisfaction. In addition, they provide account reviews and assist each customer with daily management of their linen program, as well as its improvement through cost saving strategies. The account review process strives to:
- Assist in helping you meet your strategic goals
- Focus on continuous improvement of service and performance
- Facilitate the shared savings & linen loss program;
- Ensure that high quality is maintained
- Share new products, services, and technology
- Fully utilize our specially-trained staff
- Increase productivity through better, more streamlined work processes
- Improve your overall satisfaction
Linen Distribution Services
Angelica offers a complete outsourcing solution to support linen distribution within acute care facilities. The Angelica team distributes clean, fresh linen to end-use consumption points daily. Angelica’s Linen Distribution Program improves order accuracy and completeness, timeliness of delivery, and resolution of ALL issues. The linen manager and his/her team will focus on inventory control, quality control, and timely distribution schedules, which can result in a savings of up to 10% of your total linen spend.
Exchange Cart Services
Angelica offers pre-made linen exchange carts to simplify your distribution process in high consumption areas. Our pre-built carts help ensure that assigned PAR levels are being followed and help eliminate overstock and over usage, in turn working to lower your overall linen costs.
The Exchange Cart Program will free up hospital personnel’s time by alleviating time needed to count and fill carts in designated units.
Once the exchange cart program is set up and followed, it offers ways to reduce labor, space requirements, and waste opportunities, thereby strengthening the efficiency of the overall linen program.
Garment/Scrub Exchange Program
Angelica offers an extensive garment/scrub management system (laundering and management) with an array of products to fit your staff’s needs. The program offers the flexibility to adjust to fluctuations on your facility’s needs.
Our garment program features a Closed Loop Inventory Management System utilizing barcode and/or RFID Technology. Every barcode/RFID Chip identifies a specific item for your facility that can be tracked from your facility to our laundry and back. This system offers the possibility to generate reports that can help you analyze and implement corrective actions to minimize loss. Whether a bulk or personalized program is needed, we have the right solution for your facility.
Mat Distribution Program
Angelica offers a mat cleaning and disinfection program (pick-up, laundry, delivery, and distribution) that relieves the facility from the burden of cleaning mats regularly to remove dirt and harmful bacteria.
We maintain and can provide documentation to ensure your facility’s mats are properly and regularly cleaned on a customizable schedule.
On-Premise Laundry Services
AngelGuard™ – Privacy Curtain Services
Direct Linen Sales
Angelica offers medical linen rental services; however you may also choose to purchase your medical linens from us and still take advantage of our comprehensive healthcare laundry service.
(Bulk Purchases Only)